Returns Policy

WHAT IS YOUR RETURNS POLICY? (UK)

If something is not quite right with your order you’ve got 14 days to start your return via our portal for a full refund. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging.  To find out how to return, please follow the steps in the ‘How do I return my items?’ section below.

HOW DO I RETURN MY ITEMS? (UK)

We have made returns easier than ever simply visit our returns portal ( benirclo.com/returnsportal ) and follow the easy steps to process your return stress free.

1.To start your return, head to our benirclo.com/returnsportal (you’ll need your order number and shipping address ).

2.Select what items you’d like to return and why. This helps us improve to make sure you love your purchase next time!  

3. place our returns form in the parcel which you will receive via email.

4.Done! Your parcel is now ready to be taken to your local post office.

You’ll need the following info to register your return: 

  • Order number (you can find this on your email )
  • E-mail address
  • Shipping address